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Practiceland: Not Your Doctor…
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Patient Care Episodes
June 24, 2025
The Secret Language of Patient Trust
Active listening is more than nodding along. It’s about tuning into the words, tone, and emotions behind what patients are saying (and not saying). When you pick up on those cues and mirror their language, trust starts to for...
Guests:
Heather Hughes Hardy
,
Jenna Hennig, RN