Amy Anderson
Amy Anderson is the founder and CEO of ACG Practice Partners, where she helps aesthetic practices build stronger consultation and patient care teams. She got her start inside a practice herself, working medical records, the front desk, insurance authorizations, and eventually practice management, before moving into consulting. Amy now works with practices across the country to sharpen how their teams ask questions, build rapport, and turn consultations into lasting patient relationships, and she's a familiar, encouraging voice at aesthetic industry events nationwide.
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Oct. 13, 2026
Why Your Best Consults Might Not Book Today (And It’s Totally OK)
Every patient coordinator gets judged on one number: the conversion rate. But chasing a same-day booking can quietly cost you the trust you just spent an hour building, and it's not the only way to measure whether a consultation actually worked. Amy Anderson, founder and CEO of ACG Practice Partners, joins Andrea Watkins to share the FORD method: a simple way to ask patients about family, occupation, recreation, and dreams so they feel seen instead of processed. Amy has spent her career inside ...
Guest: Amy Anderson